Customers receive a combined bill for water, sewer, solid waste and recycling utilities. For Billing or Customer Service Issues please contact Customer Service at: (281) 346-8830 or email utilityservices@fulsheartexas.gov.

Customers are urged to contact the City of Fulshear for any emergencies or problems with your water and sewer including low pressure, discoloration, and high usage.

City of Fulshear 24 Hour Emergency Services: (281) 346-8830

Water Rates

In September 2022, City Council adopted Ordinance No. 2022-1387, setting new water rates for the city’s customers based on the FY 22 Water and Wastewater Rate Study.

Watch the Sept. 20 public hearing on rate increases and view the 2022 Water Rate Study.

Review Ordinance No. 2022-1387 and Ordinance No. 2023-1416. Both ordinances pertain to the water rates changes and the Winter Averaging Policy implementation.

• 2024 Water Rate Tables (Effective Jan. 1, 2024)
• 2023 Water Rate Tables (Effective Jan. 1, 2023)

North Fort Bend Water Authority Fee

The North Fort Bend Water Authority (“NFBWA”) is a governmental entity created by the Texas Legislature that assists in converting the region within its boundaries from using groundwater to predominantly surface water in order to combat subsidence.

The NFBWA assesses a fee for both groundwater and surface water usage by residents. This fee is used by the NFBWA to fund projects intended to reduce regional subsidence and to meet legislatively-mandated surface water conversion goals. You can find more information on the NFBWA and their programs at their website, www.nfbwa.com.

The NFBWA fee that you see on your bill is not a fee levied by the City; it is a mandatory fee levied by the NFBWA that is passed through to you via your water bills. This fee is based solely on how much water you use in your home.  

The NFBWA fee provides our community with a groundwater reduction strategy to protect our area from subsidence. Developing alternative water supplies, like surface water, is an essential part of that plan. The vast majority of our fee is used to pay for the large-scale infrastructure projects necessary to deliver a reliable source of surface water to our community. The fee also provides surface water rights, operations, maintenance, and the administration of putting it all together.

You can see the current NFBWA fees here. The NFBWA did not increase rates in 2023 or 2024, the first time rates remained static since its inception.

Pay My Bill

We accept cash, checks, money orders, and credit cards (Visa, MasterCard, and Discover). Please note there is a 3% fee on all credit card transactions.

Smart Meter Portal/ Pay Online:
Pay My Utility Bill

Payment Mailing Address:
PO Box 1134
Fulshear, Texas 77441

Drop Box Payments Address:
6611 W. Cross Creek Bend Ln.
Fulshear, Texas 77441

Payment by Phone:
1-866-271-0823

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Windows Media Player Word Viewer Excel Viewer PowerPoint Viewer